What Happened to Netflix?
Yeah, Andrew Sharp nails it here. What is going on with Netflix? Where is quality TV going? Does content quality matter? Or has the tech industry’s culture of analytics destroyed customer empathy?
You can’t A/B test your way to greatness. Entertainment still requires taste. The audience always gets a vote.
“Can Netflix become HBO before HBO becomes Netflix? Can Netflix become Tubi before Tubi destroys Netflix’s long-term pricing power?”